Over the Easter bank holiday weekend, our site engineer Ben went to visit a packaging company who were having ongoing issues with one of their machines. With this company doing work for major supermarkets and other huge online retailers, it was important that we got them up and running as soon as possible.
Intermittent failures were interrupting production and therefore costing the company time and money. Ben discovered that the faults were coming from the DC drive as well as the motor which was being overhauled over the weekend. He made the decision to replace the drive whilst the motor was also offline. As the original DC drive was obsolete and difficult to obtain, and would have prolonged downtime further, the best option was to upgrade the DC drive with a modern equivalent.
We upgraded the original DC drive to a Control Techniques Mentor MP series. This is an ideal retrofit choice when upgrading drives made by other manufacturers as it’s flexible, powerful and designed to maximise motor performance. Not only this, but the Mentor MP enhances system reliability, which was ideal for this customer to keep their production line up and running with ease. Following a successful test run of the machine, once the motor had been installed, full production was resumed.
Due to the current situation with COVID-19, we made sure that all government guidelines were followed to ensure the safety of everyone involved.
Alessandro has joined the sales team as our new Italian account manager. Before starting his career he attended university in Italy and has a diploma in Accounting. In his spare time he likes to stay active and enjoys going to the gym, but when he’s not pumping iron he likes to unwind with a good history book. Alessandro says that one of his favourite summer pastimes is scuba diving and has been to both the Caribbean and the Mediterranean exploring the seas. Alessandro loves music from the 80s and he even went to see Depeche Mode live. He just can’t get enough!
Congratulations to February’s Northern Star- Ryan! Working as part of our IT team, Ryan provides help across the business and has been recognised for his continuous hard work as well as helping out after hours.
Information to customers regarding coronavirus affected supply chains
Following the outbreak of coronavirus the Chinese government has temporarily shut down a number of production sites in affected areas. Some of these sites produce components used in Northern Industrial’s supply chain.
While Northern Industrial holds a very large amount of stock in our UK based warehouse, we anticipate that in a small number of cases our supply and repair service may be delayed.
Our key suppliers have now implemented coordinated programs designed to minimise the impact of reduced inbound and outbound shipping to and from China. As this is a dynamic situation, it is difficult to predict how the situation will affect individual products. We will therefore update our customers as more information becomes available.
In the meantime, Northern Industrial will continue to utilise our very large stock of new and obsolete industrial automation products to minimise the impact of downtime for all our UK and internationally based customers.
Liam has joined us as our new Trade Counter Operative. He currently lives locally with his daughter and fiance and when he’s not at work he enjoys spending time with his family as well as going out cycling. Liam also enjoys travelling and says one of his best experiences was taking his daughter to Disneyland Florida. He said he also enjoyed his holiday to Dubai, as he had the chance to ride the Jumeirah Sceirah which is a 32 metre high outdoor water slide!
Our first Northern Star award of 2020 was awarded to Denise from our sales team! Denise has been recognised for helping out others in her department, despite being busy, as well as making our new staff members feel extra welcome.
Congratulations Denise, thank you for all your hard work!
The final Northern Star Award for 2019 was awarded to electronics engineer Kieron who prepared us for a recent audit. We passed with flying colours with no recommendations required due to Kieron’s hard work.
Well done to Kieron and thank you for all your hard work. Congratulations to all of our winners over the past 12 months. We’re looking forward to seeing what next year brings!
Joining Northern Industrial as a sales consultant, Lee lives locally with his fiancee and daughter. He also has a missing cat named Smokey who pops home every once in a while for the odd pouch of food. Before working at Northern Industrial, Lee served 7 years in the infantry division of the army and traveled all over the world including Iraq, Germany and Cyprus. He says the highlight was going to the Falklands as it was a very surreal experience to be in such an iconic place. After leaving the army he then went on to work at Carphone Warehouse’s head office for 11 years! In his spare time Lee enjoys going to the gym, boxing, walking and hopes to one day summit Ben Nevis.
In November two of our staff took home the Northern Star award as it was just too difficult to choose between them.
David is one of our senior electronics engineers who has been with us for many years. He was nominated by one of his sales colleagues who was thankful to David for his fast and detailed responses to technical questions they have.
Alice recently joined us as an apprentice in our purchasing team. She was nominated by a fellow purchaser for her positive impact on the team as a whole, taking the strain off by helping with the workload and generally brightening the office up.
Well done to David and Alice, thank you for all of your hard work!
This week we welcomed Alima to the NI team. After studying teaching at UCBC she decided she wanted a career change and has joined our sales department. Living locally with her family, Alima enjoys going out with her friends, spending time at the gym and listening to music; especially R&B. Before she lived nearby Alima worked abroad in Turkey, although she enjoyed the job she says the highlight was sightseeing in Istanbul.